Can I remove vocals from a video without losing the music?+
Choose Remove singing to reduce sung vocals while trying to retain instruments and other sounds. Separation is an estimate: reverb, backing vocals and instruments can overlap. Listen to the same section before and after processing; music can change or disappear too.
What is the difference between removing singing and dialogue?+
Remove singing reduces the vocal stem and can also reduce spoken voices; it does not reliably distinguish singing from dialogue. Remove dialogue targets people speaking, but singing and other sounds can also change. Neither promises to remove every voice. Select the goal that matches your recording and compare your preview.
Does this extract a vocal stem or create a karaoke track?+
The delivered audio is what remains after the selected voice is reduced, rather than an isolated vocal stem. It can help prepare an instrumental-style video, but it does not guarantee a clean karaoke track, original production stems or lyric removal from the picture.
Can I try my video before paying?+
A free preview covers up to 15 seconds and no more than half the file, subject to daily personal and site-wide availability. No account is needed for that free preview. Another goal or section needs an available preview allowance or, after confirmation, 30 seconds of minute balance. Full processing is charged separately.
Can I choose monthly or yearly subscriptions?+
Creator adds 30 minutes per service month for $19.99/month or $199 billed annually (equivalent to $16.58/month). Pro adds 60 minutes per service month for $29.99/month or $299 billed annually (equivalent to $24.92/month). Studio adds 120 minutes per service month for $54.99/month or $549 billed annually (equivalent to $45.75/month). Yearly billing saves at least two monthly payments compared with 12 monthly payments; it does not add extra months or grant all minutes upfront. Unused subscription minutes expire monthly. Cancel renewal; already-paid service continues through the paid term. One-time packs remain separate. Compare all plans and billing rules on the Pricing page.
Which one-time option fits my file?+
After a successful preview, eligible files up to 120 seconds can use Single File for $4.99 USD through Stripe. It covers one full processing result for the verified file, not a transferable minute balance. For longer files or multiple clips, Quick Fix includes 10 minutes for $8.99 USD and Creator Pack includes 50 minutes for $34.99 USD. These are one-time purchases, not subscriptions; the tool confirms eligibility before checkout.
Can I use my existing minutes for vocal removal?+
Yes. Eligible subscription minutes and one-time minute packs are shared across music removal, vocal removal and music replacement. New balance-funded full-file jobs have a 30-second minimum; longer sources round up to the next whole second. A new balance preview uses 30 seconds and full-file processing is separate. Existing purchases keep their original charging policy. Replaying a saved preview is free.
Which video files and exports are supported?+
Choose MP4, MOV, M4V, MKV or WebM up to 500 MB and 10 minutes. Your browser checks the actual codecs and local export support before checkout. Compatible sources export as MP4; some sources need MOV or WebM to preserve the original video stream. The extracted audio must also fit the 100 MB audio limit.
Is my original video uploaded?+
The original video stays on this device. The browser extracts the soundtrack, sends that audio for processing, then combines the processed audio with the original video locally. Keep your original file and download the result within 24 hours; switching devices or clearing site data can require selecting it again.
What if processing or local video export fails?+
Confirmed technical processing failures restore the reserved entitlement without extending its original expiry. If Single File audio processing succeeds but local video assembly fails, retry assembly with the same original file and existing audio result within its 24-hour availability window, without another AI job. The original video cannot automatically follow you to another device. Completely unused purchases may be refunded within seven calendar days; quality varies, so judge the preview before buying. See the Terms for the full rules.
Do export retries use more processing minutes?+
Retrying local video assembly with a matching, still-available completed audio result does not start another AI job or charge minutes again. Changing the source, goal or preview range requires a new processing task. Confirmed technical processing failures restore the reserved entitlement; an unknown provider submission is checked before another job is started.
How long are my results available?+
Download results within 24 hours. Access to processed audio expires separately from the validity of a purchase. Temporary provider audio and private singing-removal storage have automatic expiration policies; the service does not independently confirm physical deletion. Browser-held video copies can be lost when site data is cleared, a private session ends or storage is evicted. Keep the original file.
Does removing a voice change my rights to the video or music?+
No. Use only source material you have permission to process and reuse. Removing vocals, dialogue or background music does not grant rights to the remaining content or guarantee that a platform will clear a copyright claim.